For treatment centers
Treatment center census building: A 90-day action plan
Days 1-7: Foundation
Claim and optimize your Google Business Profile. Get listed on the top 5 treatment directories (Treatment Association, Psychology Today, SAMHSA, Rehabs.com). Audit your website for basic SEO issues. Set up call tracking. Review and respond to all existing Google reviews.
Days 8-30: Quick wins
Launch a Google review collection campaign (email all alumni from the past year). Create service-specific landing pages on your website. Begin weekly blog posting. Identify and visit your top 10 potential referral sources. Set up social media posting schedule. Optimize your website for mobile and speed.
Days 31-60: Momentum
Continue referral source visits (aim for 20 total). Create insurance-specific content pages. Launch email newsletter for referral sources. Host a facility tour event for professionals. Begin tracking referral sources for all admissions. Implement follow-up protocols for inquiries that did not convert.
Days 61-90: Scale
Evaluate which channels are producing results. Double down on what is working. Launch alumni referral appreciation program. Begin planning community education events. Consider verified directory upgrades for additional visibility. Review marketing compliance for all activities.
Measuring results
Track: total inquiries, inquiry source, conversion rate by source, cost per admission by channel, average time from inquiry to admission. This data tells you where to invest and what to stop.
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